Noticias y Pronósticos
Welcome to Luckia Casino
| Operator | Luckia Games S.A. |
|---|---|
| Online since | 2013 |
| Regulator | Dirección General de Ordenación del Juego (DGOJ) |
| Licence numbers | 38-11/GA/A86188706 (Casino), 37-11/ADC/A86188706 (Slots), 75-11/GO/A86188706 (Sports) |
| Minimum deposit | €10 |
| Popular payments | Visa, Mastercard, Bizum, PayPal, Skrill, Neteller, Paysafecard, Bank transfer |
| Mobile apps | iOS & Android |
| Customer support | Live chat, phone 900 37 38 23, email (09:00-01:00 CET) |
Our Official Platform
We welcome you to the official Luckia Casino website dedicated to Spanish players. Our platform operates under Luckia Games S.A., part of Grupo Luckia which started in A Coruña back in 1980. With over forty years in land-based gaming, we've brought that expertise online since 2013. Our .es site works smoothly across desktop, tablet and mobile devices. You'll find slots, live casino and sports betting easily accessible through simple menus, while our single wallet system lets you switch between different gaming options instantly.
Spanish Licensing
We operate under multiple DGOJ licenses that cover all our gaming verticals. These include casino games, slots and sports betting permissions that ensure we meet strict Spanish regulations. Our compliance with Ley 13/2011 and Royal Decree 958/2020 means we only accept players who are 18 or older. We verify every player's identity before processing withdrawals and follow the 30-day validation period for bonus eligibility.
Security Standards
We protect all data with 256-bit SSL encryption certified by DigiCert. Player funds stay in segregated Spanish bank accounts as required by DGOJ guidelines. Independent labs like eCOGRA and GLI regularly audit our games for fairness, and we submit monthly RTP reports to regulators. Our responsible gaming tools include deposit limits, session reminders every 60 minutes, and self-exclusion options available under "Juego Responsable".
Our Exciting Games
We've built our official Luckia site in Spain around variety and choice. Our game lobby combines tried-and-tested favorites with the latest releases, making it simple to jump into whatever catches your attention. The search function works alongside our "Games of the Week" highlights and provider filters to cut through the noise.
Slots
Our slot collection spans everything from nostalgic 3-reel machines to cutting-edge video slots packed with expanding reels and bonus features. We feature progressive jackpots like Playtech's Age of the Gods series and Fire Blaze collection, plus Red Tiger's Daily Drop network that guarantees payouts within set timeframes.
With over 1,200 titles from NetEnt, Pragmatic Play, MGA, Microgaming, and Novomatic, we've got depth covered. Stakes run from €0.10 to €100 per spin, and we include volatility ratings so you know what you're getting into before the first spin.
Table Games
We keep things straightforward with European and French Roulette alongside multiple Blackjack variants including Cashback and All Bets versions. Punto Banco Baccarat rounds out our main table selection. These RNG-powered games start at €0.20 per round and deliver consistent, fair results.
Our Video Poker section includes Jacks or Better, Deuces Wild, and Joker Poker for those who want something between pure chance and skill-based play.
Live Dealer
We stream live action through Evolution and Playtech studios, featuring Spanish-speaking dealers who know how to keep things engaging. Ruleta Relámpago (Lightning Roulette) and Quantum Roulette add multipliers to classic gameplay, while shows like Crazy Time and Adventures Beyond Wonderland blend casino action with game show excitement.
Table limits range from €0.50 to €5,000, and our HD streams run around the clock. Side bets and interactive features bring that authentic casino atmosphere right to your screen.
Exclusive Bonuses
Welcome Benefits
Due to Royal Decree-Law 958/2020, we can't display public welcome bonuses on our site. After your account gets verified and stays active for 30 days, we'll send you a personal offer through the Promotions section or via email. Our typical casino package includes a 100% match up to €200 plus 50 free spins on selected slots. We credit this bonus right after you make an eligible deposit, and it comes with 30× wagering requirements that must be completed within 30 days.
Ongoing Promotions
- Reload Fridays: We give you 50% extra up to €100 every Friday with 20× rollover and 7-day expiry.
- Daily Drops & Wins: Join our networked Pragmatic Play tournaments featuring €9,000 weekly prize pools.
- Jueves X2: We double your loyalty points on roulette every Thursday from 18:00–23:59.
- Cashback Weekends: Get 10% back on Live Casino net losses (minimum €10, maximum €100, paid as real cash).
You need to opt-in for each promotion. We display your active bonuses and progress under My Account → Bonuses. Our promotions rotate monthly alongside new game releases or seasonal events like Fiesta de Verano.
Loyalty Rewards
| Tier | Points Needed | Key Benefits |
|---|---|---|
| Bronze | 0–4,999 | Standard promos & free spins drops |
| Silver | 5,000–24,999 | 5% weekly cashback, faster withdrawals |
| Gold | 25,000–74,999 | Personal account manager, exclusive tournaments |
| Platinum | 75,000+ | Tailor-made bonuses, VIP event invitations |
We award 1 point for every €1 wagered on slots and 0.2 points on table games. Your points won't expire as long as you stay active. You can exchange them for bonus credits or merchandise in our Club Luckia store.
All our offers include clear terms covering wagering requirements, game contributions (slots 100%, roulette 10%, blackjack 5%), €5 maximum stake per round, and eligibility for verified residents aged 18+. We only offer bonuses to verified customers without self-exclusion or pending KYC requests.
Easy Registration Process
Getting Started
We've designed our registration to be straightforward while meeting all Spanish regulatory requirements. Starting from our official Luckia.es homepage, you'll click "Regístrate" and provide basic information including your email address, Spanish mobile number, and a secure password. We require confirmation that you're over 18 and that Spain is your country of residence.
Identity Verification
Our verification process ensures compliance with Spanish gaming laws. You'll complete your personal details including full name, address, and date of birth, then provide your DNI, NIE or passport number. We instantly cross-check this information with DGOJ databases. Sometimes we need additional documentation - a color photo of your ID and a recent utility bill or padrón certificate. Mobile validation happens through SMS code, and email confirmation through a link we send you.
Legal Requirements
Spanish regulations require setting deposit limits during registration. We set these to €0 by default until you personalize them with daily, weekly, and monthly amounts. If your details appear on the national self-exclusion registry (RGIAJ), your account will be automatically blocked. Our IP geolocation system confirms you're physically in Spain before real money wagering begins.
Account Activation
After accepting our Terms and Privacy Policy, you can sign in immediately. We offer two-factor authentication through Google Authenticator or SMS from your "Mi Cuenta" section for enhanced security. Remember that Spanish law restricts withdrawals and promotional participation if identity verification isn't completed within 30 days. Our support team is available 24/7 at 900 37 38 23 or [email protected] if you need help.
Secure Payment Options
Fast deposits
We offer payment methods that Spanish players use daily. Top up your account instantly from €10 using Bizum, Visa, Mastercard, PayPal, Skrill, or paysafecard. All card, Bizum, and PayPal transactions go through PSD2 Strong Customer Authentication, which means your bank confirms every payment for added security.
Reliable withdrawals
When you're ready to cash out, we send funds back to your original payment method whenever possible. PayPal and card withdrawals typically complete within 24-72 hours, while SEPA bank transfers (available from €20) take 2-5 banking days. Since Bizum and paysafecard only work for deposits, we'll send larger winnings via card or bank transfer. We process withdrawal requests immediately once your identity and payment details are verified under DGOJ regulations.
Security and transparency
We protect all transactions with 256-bit SSL encryption and PCI-DSS compliant processors. You'll see any limits or fees before confirming your transaction. Track every request in your "My Account → Payments" panel.
Popular choices in Spain
| Method | Deposit Min / Time |
Withdrawal Min / Time |
Fees | Notes |
|---|---|---|---|---|
| Bizum | €10 / Instant | N/A | None | Mobile-only; bank authentication |
| Visa & Mastercard | €10 / Instant | €20 / 1-3 days | None | 3-D Secure required |
| PayPal | €10 / Instant | €20 / 24-48 h | None | E-wallet convenience |
| Skrill | €10 / Instant | €20 / 24-48 h | None | No card details shared |
| Paysafecard | €10 / Instant | N/A | None | Prepaid control; deposit-only |
| Bank Transfer | N/A | €20 / 2-5 days | None | For larger withdrawals |
Our Spanish Heritage
Born and Raised in Spain
Our journey started in 1980 when José González Fuentes established EGASA in A Coruña, Galicia. We spent decades running bingo halls, arcades and traditional casinos before launching the Luckia brand in 2013. This unified our retail and online operations under one trusted name. Today, we still call A Coruña home, where over 2,500 Spanish employees work daily to enhance our platform specifically for local players.
We operate 14 physical casinos across Spain, including prestigious venues like Casino de Bilbao and Casino de Mallorca. You'll also find our 2,500+ gaming terminals in bars and salons nationwide. Our online casino and sports betting licenses come directly from DGOJ (GO/2012/035 & MA/2012/044), ensuring complete regulatory compliance.
Designed for Spanish Culture
We write everything in clear Castilian Spanish and sync our content with Spanish rhythms. New slot releases go live after prime-time TV ends at 22:30, while our live dealer tables align with LaLiga match schedules. Our promotional campaigns celebrate major Spanish events like El Gordo, San Fermín and regional festivals including Día de Galicia.
We prioritize Spanish game developers like MGA, R. Franco and Zitro. This means you can enjoy homegrown favorites such as "La Mina de Oro Plus" and "El Torero" alongside international titles.
Community Commitment
As founding members of Jdigital, we integrate Spain's national self-exclusion system AUTOPROHIBIDOS. We follow Royal Decree 958/2020 strictly, including the mandatory 1:00-5:00 advertising blackout. Our Responsible Gaming Centre provides deposit limits, reality checks and direct access to Juego Seguro resources. Through the Luckia Foundation, we sponsor Galician sports clubs and support local food banks.
Mobile Gaming Experience
Native Apps for iOS and Android
We've developed a dedicated mobile app available on both the App Store and Google Play for Spanish players. Simply search for "Luckia Apuestas y Casino" to find our official app. The current version 4.7.2 works on iOS 12.0 or higher and Android 7.0 or newer, taking up about 70 MB of storage space.
Our app includes facial recognition and fingerprint login for quick access. The built-in cashier supports popular Spanish payment methods like Bizum, PayPal, Visa, and Mastercard. You can withdraw funds starting from just €10. We've packed over 1,200 slot games, more than 40 roulette and blackjack tables, plus live dealer rooms powered by Evolution and Ezugi into the app.
For responsible gaming, we provide session timers, deposit limits, and instant self-exclusion options. Push notifications keep you updated on new games and our weekly "Giros Gratis" promotions.
Browser Gaming Without Downloads
Don't want to download an app? Our HTML5 website works perfectly on any device. The responsive design adapts to your screen size while keeping all lobby filters, game previews, and our sportsbook in one easy-to-scroll interface. Every game launches directly in your browser with full multi-touch support.
Smooth Performance Anywhere
We use adaptive streaming technology to optimize your experience based on connection quality. Games run at 720p on 4G networks and upgrade to 1080p on Wi-Fi or 5G, using roughly 6 MB per minute. If your connection drops, we save your session for 60 minutes so you can reconnect without losing your stake.
Both portrait and landscape modes work seamlessly. We've made all important buttons larger to meet accessibility standards. Turn on notifications to receive exclusive mobile bonuses like our "€5 No-Deposit Live Roulette Ticket" available every Friday for verified Spanish players.
Customer Support
We keep help accessible for Spanish players through our dedicated support team based in A Coruña. Our trained specialists handle everything from account issues to technical problems and responsible gaming requests quickly and clearly.
How to Reach Us
Live chat connects you instantly through our site or app. We're available 09:00 – 00:00 CET every day with typical response times under 60 seconds.
Call our toll-free number 900 37 38 23 from anywhere in Spain. Phone support runs Monday through Sunday from 09:00 – 22:00 CET.
Send questions to [email protected] or use our contact form. We resolve most email tickets within 24 hours.
For quick updates, message us on Twitter @Luckia_ESP.
Language Options
We provide standard support in Spanish and can assist in English when needed. Galician support is often available during business hours. Just let us know your preferred language and we'll do our best to help.
Self-Service Resources
Our Help Center contains over 150 articles covering login help, verification steps, payment guides, bonus explanations, and game tips. The "Juega Seguro" section lets you set deposit limits, take cooling-off breaks, or self-exclude immediately without waiting for an agent.
What Our Team Handles
We assist with login troubles, password resets, and identity verification. Payment tracking includes SEPA reference numbers - Bizum and card transactions typically clear within 24 hours while bank transfers take up to 3 days.
Bonus questions get quick attention, including manual crediting of our €200 welcome bonus plus 20 free spins if automatic processing fails. We also troubleshoot game issues across titles from Evolution, NetEnt, Pragmatic Play, and other providers.
Responsible gaming support covers limit adjustments, self-exclusion under DGOJ regulations, and account closure requests. We follow GDPR and DGOJ standards for data protection and may request verification before making account changes.
FAQs
How do I create an account
We've made registration straightforward on Luckia.es. Simply tap "Register" and enter your DNI or NIE along with your address and contact information. After confirming the activation email, you'll need to upload your ID document. The whole process typically takes less than five minutes to complete.
Why do you verify my identity
We're required by Spanish Royal Decree 1614/2011 to verify your age and identity before processing any deposits or withdrawals. This verification protects minors from gambling, prevents money laundering activities, and ensures your winnings remain compliant with Spanish tax regulations.
What payment methods can I use
Our Cashier section offers multiple options including VISA, Mastercard, Maestro, PayPal, Skrill, Neteller, Bizum, Paysafecard, and traditional bank transfers. We don't charge fees on any deposits, and the minimum amount starts at just €10.
How fast are withdrawals
After our mandatory 24-hour internal review process, we process PayPal, Skrill, and Neteller withdrawals within 12 hours. Card payments take 2-5 banking days while bank transfers can take up to 72 hours. You can monitor your transaction status anytime through "My Account → Transactions".
Where can I find games
We've organized everything through our top navigation bar with sections for Slots, Table Games, Live Casino, and Sportsbook. Use our search function or filter by specific providers like Pragmatic Play or Evolution. Most random number generator games include free demo modes once you're logged in.
Are your games fair and legal
We operate under official DGOJ licenses including Slots & RU 027, Roulette & RC 031, and Betting & AOC 020. Our random number generators undergo testing by GLI, and we broadcast live dealer games from certified studios in Spain and Malta.
Can I set limits or self-exclude
We provide comprehensive responsible gaming tools including daily, weekly, and monthly deposit limits. You can also set reality checks every 60 minutes, use our 24-hour cool-off period, or access full self-exclusion through Spain's national RGIAJ register via our "Responsible Gaming" section.
Do you have a mobile app
Our free native app works on iOS through the App Store and Android via direct download or Google Play for Spanish users. The app includes Touch ID and Face ID login options, instant deposit capabilities, and full live dealer streaming functionality.
I forgot my password
Click "Forgot your password?" on our login page, enter your DNI or NIE, then select email or SMS verification. We'll send you a reset link that stays active for 60 minutes.
How can I contact support
Our customer service team operates around the clock through live chat, email at [email protected], our toll-free number 900 811 660, and WhatsApp at +34 698 189 111.